Fortune Organics process orders in the order they are received. Our goal is to ship orders within 24-48 hours from the time you place your order (excluding holidays) and the average transit time is 2-5 business days. This policy can be delayed during peak shopping times and may delay your order 1-4 business days from being shipped.
All orders are shipped with tracking information. For large orders, insurance and a signature will be required to deliver the product(s).
Transit times will vary based upon your location. Fortune Organics is not responsible for lost or stolen items. Once our carriers indicate that the item has been delivered, we consider the order complete. We are not responsible and will not issue refunds for any international shipments that are lost or taken by customs.